Return & Refunds

At Taiven Chip, we strive to provide high-quality tech gadgets. If you receive a defective or damaged product, please review our return and refund policy below.

1. Eligibility for Returns

We accept returns only in the following cases:

• The product is damaged upon delivery.

• The product is defective and not functioning as intended.

Returns are NOT accepted for:

• Change of mind or incorrect orders placed by the customer.

• Products damaged due to misuse or unauthorized modifications.

2. Return Request & Timeframe

• Customers must request a return within 7 days of receiving the product.

• To initiate a return, email us at [email protected] with the subject “Return Request – Order #[Your Order Number]” and include:

  • A description of the issue.

  • Clear images or videos of the defect/damage.

  • Your order details.

3. Return Process

• Once your return request is reviewed, we will provide further instructions.

• The product must be returned in its original packaging with all accessories included.

• Customers are responsible for returning the item unless the return is due to an error on our part.

4. Refund or Replacement

• If the return is approved, we will offer:

  • A replacement of the same product (if available), or

  • A full refund if a replacement is not available.

• Refunds will be issued within 7-10 business days after the returned product is inspected and approved.

5. Contact Us

For any return or refund inquiries, reach out to us at:

📧 Email: [email protected]